Last Updated: November 2, 2026
At Wentworth, we respect your privacy. This Privacy Policy explains how Wentworth Property Company, LLC, and its affiliates (collectively, “Wentworth,” “we,” “us,” or “our”) collects, uses, discloses, or otherwise processes your personal information. This Privacy Policy applies to all personal information that Wentworth collects during any written, electronic, or oral communication online or offline when you:
visit our website located at https://wentworthproperty.com/, or any pages, features or content (the “Site”) that link to this Privacy Policy;
interact with us, such as when you contact our support team via calls or emails (“Activities”); or
interact with social media pages that we control (“Social Media Pages”);
engage our products or services that link to this Privacy Policy (collectively, including the Sites, Activities, and Social Media Pages, the “Services”)
By accessing, visiting or using our Services, you acknowledge that you have read this Privacy Policy. If you are not comfortable with any part of this Privacy Policy, please immediately discontinue access or use of our Services.
We may revise this Privacy Policy from time to time. When we update it, we will post the date it was last updated at the top. To the extent required under the applicable law, we will provide additional notice to you if we make any changes that materially affect your privacy rights.
For further information on how we process your personal information, please use the links below to access the listed section:
1. PERSONAL INFORMATION WE COLLECT
2. HOW WE USE YOUR PERSONAL INFORMATION
3. HOW WE SHARE YOUR PERSONAL INFORMATION
4. COOKIES AND OTHER SIMILAR TRACKING TECHNOLOGIES
Personal information is generally any information that relates to you, identifies you personally, or could be used to identify you. The definition of personal information (used interchangeably with “personal data”) that applies for you in relation to this Privacy Policy depends on the applicable law, which is typically determined based on your state residency or location at the time your personal information is collected. We may collect the following categories of personal information, depending on how you interact with our Services:
Information You Voluntarily Provide to Us. We, or service providers that assist us in providing, maintaining, and operating our Services, may collect the following types of personal information from you:
Account Management. When you register and maintain an account with us through our service portal, we may collect your name, email address, password, so that we may communicate with you and provide you with the Services.
Client/Tenant Support. When you engage with our support team and support providers, we may collect records, copies of your correspondence (including email addresses), or additional information you choose to share with us.
Contact Us Form. We may collect your or your name, email, phone number, and other additional information you choose to provide when you inquire about our products or services, or if you would like to get in touch with us. If you provide contact information, we may contact you to respond to your inquiries, to learn about your level of interest in, or satisfaction with our Services.
Promotional Activity. If you choose to participate in a promotional activity (“Promotion”) through our Services, we will collect and store the personal information you provide in connection with your participation in the Promotion, which may include, your name, email address, phone number, and other personal information identified in the Promotion terms. We use the personal information you provide to administer our Promotion. We also may use your personal information to communicate with you about our products, services, and other Promotions.
Feedback or Surveys. We may provide you with the opportunity to participate in surveys or provide feedback about your experience. If you participate, we may request certain personal information from you, typically including contact information (such as name and email address). Participation in these surveys is entirely voluntary. We use this information to improve our services and offerings.
Information We Automatically Collect. To the extent permitted under applicable law, we may automatically collect certain types of information about you when you use or interact with our Services, which is considered personal information.
Usage Data. When you browse our Site, we automatically collect data such as your web request, Internet Protocol (“IP”) address, browser type, domain names, referring and exit pages and URLs, pages viewed, the order of these page views, the date and time you access our servers, and other diagnostic data. For more information about the cookies and other tracking technology we may use on the Site, please see the Cookies and Other Tracking Technologies section below.
Device Information. When you use your desktop or mobile devices to access our Services, we may be able to identify your device’s unique device identifier, MAC address, operating system, and your mobile device’s advertising ID.
Location Information. When you use our Services, we may infer the generic physical location and geographic regions of your device from your Wi-Fi, Bluetooth and other device settings. For example, your IP address may indicate your general geographic region. When you consent, we may collect your mobile device’s precise geo-location to find the closest property near you. You may choose not to share your location details with us by adjusting your mobile or desktop device’s location services settings.
Information We Collect from Third Parties. From time to time, we may obtain personal information about you from third party sources as required or permitted by law. These sources may include:
Social Media. We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the third-party website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on our Services and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request. Please note, social media features and widgets may be hosted by a third-party. Your interactions with those features are governed by the privacy policies of the companies that provide them
Third Party Partners. Unless prohibited by applicable law, we may obtain your personal information from marketing partners, analytics providers, promotion providers, and other third-party partners to market to you, including to match custom audiences or create lookalike audiences on social media or other marketing platforms so that we can better understand which of our Services may be of interest to you, market our Services to you, and to provide us information necessary to improve our Services.
We may process your personal information in connection with any of the following purposes.
To Provide Our Services. We will use your personal information to provide information or perform Services that you request, including to manage and administer your accounts, address your inquiries, complete transactions, process and fulfill orders, arrange deliveries or return purchases, and evaluate and establish customer credit accounts.
To Provide Service-Related Communications. We process your contact information to send you administrative or account-related information to keep you updated about your account and the Services. Such communications may include information about Privacy Policy updates, confirmations of your account actions or transactions, security updates or tips or other relevant transaction-related information.. Service-related communications are not promotional in nature. You cannot unsubscribe from such communications, otherwise you may miss important developments relating to your account or the Services.
To Provide Customer Support or Respond to You. We collect and process any information that you provide to us when you contact us. Without your personal information, we cannot respond to your inquiries or ensure your satisfaction with our Services.
To Provide Marketing Communications. If you have voluntarily provided your email address, to us when subscribing to our marketing and early access communications, we may email you about products, services, and promotions that we believe may be of interest to you. When you no longer wish to receive these marketing messages from us, you can opt out at any time by following the instructions contained in each email you receive from us or contacting us via the methods specified in the “How to Contact Us” section below. We may also collect and use your online or mobile identifiers for the purpose of marketing campaigns. Please see Cookies and Other Similar Tracking Technologies section for more information.
For Research and To Develop Our Services. We may process your personal information and derive analytical and statistical data to better understand the way you use and interact with our Services. For instance, analyzing where, on which types of devices and how our Site is used, how many visitors we receive, and where they click on the Site may help us improve our existing Services and build new Services. Please see our Cookies and Other Similar Tracking Technologies section for more information.
To Infer Your Interest and Personalize Your Experience. We may process your information to personalize your experience. on the Services by presenting products and offers tailored to you. We may use such information to enable you to interact with our Services more easily across devices, or to recommend more relevant content to you. For example, when you enable the social sharing functionalities of your social media account(s) by interacting with our content on or through third-party social networking websites, plug-ins and applications, we may use this information to personalize your experience on our Services and on the third-party social networking websites, plug-ins and applications.
To Ensure the Security of the Services. We care about keeping you secure and safe while using our Services. Keeping you safe requires us to process your personal information, such as your device information, activity information and other relevant information. We use such information to combat spam, malware, malicious activities or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information. We cannot ensure the security of our Services if we do not process your personal information for security purposes.
To Enforce Compliance with Our Terms, Agreements or Policies. When you access or use our Services, you are bound to our Terms and Conditions. To ensure you comply with them, we process your personal information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. Subject to the applicable law, we may also process your personal information to: investigate, prevent or mitigate violations of our internal terms, agreements or policies and enforce our agreements with third parties and business partners.
To Facilitate Corporate Acquisitions, Mergers and Transactions. We may process any information regarding your account and your use of our Services as is necessary in the context of corporate acquisitions, mergers or other corporate transactions.
To Maintain Legal and Regulatory Compliance. Our Services are subject to certain laws and regulations which may require us to process your personal information. For example, we process your personal information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws or as necessary to manage risk as required under applicable law. Without processing your personal information for such purposes, we cannot perform the Services in accordance with our legal and regulatory requirements.
With Your Consent. For any other purpose disclosed to you prior to you providing us your personal information or which is reasonably necessary to provide the Services or other related services requested, with your permission or upon your direction.
We may disclose your personal information as described below.
Our Corporate Organization. We may disclose some or all of your personal information with our subsidiaries and corporate affiliates, joint ventures, or other companies under common control with us for the purposes described in this Privacy Policy unless otherwise prohibited by applicable law or by contractual agreement with our vendors, service providers or other third parties.
Service Providers. We may disclose your personal information with service providers acting on our behalf to help us operate our Services. Service providers and vendors provide us with support services, such as: assisting us in e-commerce operations; managing a database of customer information; hosting the Sites; designing and/or operating the Sites’ features; tracking the Sites’ activities and analytics; enabling us to send you special offers or perform other administrative services; delivery and shipping; operating our customer support and processing partnership inquiries; and other services designed to assist us with our business operations. These service providers may have access to or process your personal information only for the purpose of providing services to us.
Maintain Legal and Regulatory Compliance. We may disclose your personal information law enforcement authorities, government or public agencies or officials, regulators, and/or to any other person or entity having appropriate legal authority or justification for receipt of your information if we believe in good faith that doing so is necessary or appropriate to: (i) protect or defend the rights, safety or property of Wentworth or third parties (including through the enforcement of this Privacy Policy, our Terms of Use, and other applicable agreements and policies); or (ii) comply with legal and regulatory obligations (e.g., pursuant to law enforcement inquiries, subpoenas, or court orders).
During Business Transfers; Bankruptcy. In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets, any personal information owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign personal information and other information we have collected from users of the Services to buyers, service providers, advisors, potential transactional partners or other third parties in connection with the advisors, potential transactional partners or other third parties of a corporate transaction. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Privacy Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.
Third Party Analytics and Advertising Partners. We use third-party analytics, advertising, and marketing providers to collect information about your use of the Sites, see the overall patterns of usage on the Sites, deliver advertisements to your social media account based on email addresses, optimize ad performance, and determine whether our advertising is effective. Where permitted by applicable law, we may share your personal data with marketing and advertising partners for targeted advertising purposes, such as matching custom audience or creating lookalike audience on social media or other marketing platforms, so that we can better understand which of our Services may be of interest to you, market our Services to you, and to provide us information necessary to improve our Services.
We and our third-party partners and service providers (such as advertisers and analytics providers) may use cookies and similar digital tracking technologies (such as pixels, web beacons, and tags) (collectively, “Tracking Technologies”) on our Services to gather information when you interact with our Site and Services. These Tracking Technologies help us operate our Services, understand your usage, improve functionality, and, depending on your choices, deliver and measure advertising.
Tracking Technologies can be placed on our Services by us or by third-party partners we engage for our purposes. Third-party cookies may also be deployed on our behalf on third-party websites (e.g. to measure the effectiveness of ads).
Why We Use Tracking Technologies. We may use these Tracking Technologies for the following purposes:
Recognizing you when you sign-in to use our Site. This allows us to provide you with recommendations, display personalized content, recognize you as an account holder, and provide other customized features and services.
Keeping track of your specified preferences.
Conducting research and diagnostics to improve content on our Sites.
Preventing fraudulent activity and improving security.
Delivering content, including ads, relevant to your interests, and measuring the effectiveness of the ads and marketing activities.
Enabling basic functioning of our Sites supporting online browsing and ordering with us.
Fixing any technical issue through gathering relevant technical data.
Measuring and analyzing the performance of our Sites to improve our Services’ structure, features, accessibility and usability, and content.
How to Manage Your Tracking Technologies Preferences. Outlined below are ways you can manage your tracking technology preferences.
Browser Controls. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Sites although your access to some functionality and areas may be restricted. If you want to understand your browser’s cookie default setting, or learn to modify your browser’s cookie settings, please use the “Help,” “Tools” or “Edit” menu in your browser or review the instructions provided by the following browsers:
Opting-out of Third-Party Analytics. We may use third-party service providers to monitor and analyze the use of our online, web-based, and mobile-based Services, such as Google Analytics. Google Analytics is an analytics service offered by Google LLC (“Google”) that tracks and reports website traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en. To opt out of Google Analytics or to prevent your data from being collected and used by Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout.
Do Not Track Signals. Your browser may allow you to adjust your browser settings so that “do not track” requests are sent to the websites that you visit. However, since uniform standards for “DNT” signals have not been adopted, we do not disable tracking technology that may be active on the Website in response to any “do not track” requests that we receive from your browser.
To protect your personal information, we use commercially reasonable administrative, technical, and physical safeguards, take reasonable precautions and follow industry standard to help protect and secure your personal information so that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. However, no information system can be 100% secure. As a result, we cannot guarantee the absolute security of your personal information. Moreover, we are not responsible for the security of information that you transmit to the Services over networks that we do not control, including the Internet and wireless networks
Please recognize that protecting your personal information is also your responsibility. We ask you to be responsible for safeguarding your password, secret questions and answers and other authentication information you use to access our Services. If you feel that the security of your account or personal information has been compromised, please immediately contact us. Please be aware that, despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. We may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired. In addition, we may retain your email address and information about your marketing preferences to ensure that we can honor those preferences.
If you send us correspondence, including emails, we retain such information electronically in the records of your account. We will also electronically retain customer service correspondence and other correspondence from Wentworth to you. We retain these records to measure and improve our customer service and to investigate potential fraud and violations.
We may also retain Site and Services usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer periods.
If you wish to cancel your account or request that we no longer use your information to provide you Services, we may still retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We offer you certain choices about how we communicate with you and if you are a registered user you can manage the information in relation to your account.
Correct or Update Your Information. As a registered user, you can access, modify, or delete certain profile information at any time by logging into your account.
Communication Preferences. We offer you certain choices about how we communicate with you and what information we collect from you. You can update your marketing preferences, limit the communications you receive from us, or submit a request by: (i) using the unsubscribe function in the email you receive from us; or (ii) contacting us as set forth under “How to Contact Us” section below. Please note that we may still send you certain communications relating to your account or use of our Site (such as administrative and service announcements), and these transactional account messages may be unaffected if you choose to opt-out from receiving our marketing communications.
Your privacy choices include the following:
Know/Access. You may be able to obtain a copy, or a list of categories of personal information that we hold about you, as well as other supplementary information, such as the types of entities to whom we disclose your information, and a list of specific third parties that we have your personal information..
Correct/Rectification. You can request us to correct or update any of your information held by us that is inaccurate and you may be able to correct your information through your account settings.
Delete/Erasure. You can request that we delete the personal information that we hold about you; however, we may refuse such a request if there are compelling legitimate grounds for keeping your personal information for legitimate purposes or as required by law.
You may exercise your choices using the form provided here to message us with your specific request or calling us at 602-875-5000. In your request, please make clear which choice you would like to exercise and identify your state and country of residence. Please note that we may charge a reasonable fee for multiple requests in the same 12-month period. To protect your privacy, we must be able to verify your identity to confirm that the privacy request came from you. We may contact you by phone or e-mail to verify your identity before we can process your privacy choices. To verify your identity, we may ask for your name, address, email address or a phone number you have used with us, or other information.
We understand the importance of protecting children’s privacy in the interactive world. Our Services are not intended for individuals under the age of 18. We do not knowingly process personal information from individuals under 18 years old. If you are under 18 years of age, you should not use the Site and should not send any information about yourself to us through the Site. If you are a parent or guardian and you believe that your child has provided us with their personal information without your consent, please contact us using the form provided here or call us at 602-875-5000, and we will take reasonable steps to ensure that such information is deleted from our databases.
Our Services may contain links to third-party websites and/or applications of our partners or affiliates that are not owned or operated by us. This Privacy Policy does not apply to those third-party sites. If you follow a link to any of these websites, we recommend that you read the privacy notice or privacy policy of any third-party website that you visit before you submit any personal information to them. We do not control the privacy practices of these third-party websites and we are not responsible for their privacy practices.
If you have any questions or comments related to this Privacy Policy, contact us using the form provided here or call us at 602-875-5000, or contact by mail at: Wentworth Property Company, LLC, 802 N. 3rd Avenue, Phoenix, AZ 85003.
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